PJ Johnson - State Farm Insurance Agent at 2138 Ashley Phosphate Road #101 in North Charleston, South Carolina

Customer Reviews about PJ Johnson - State Farm Insurance Agent

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  I couldn't be happier that I switched to Allstate. Pj seems to have a knack for hiring rude and uncaring secretaries and it makes calling into the office a terrible experience. I shouldn't be surprised though because PJ herself treats clients like they don't matter at all. I called her once to ask why my rates had gone up. After being told it was a state wide rate hike I asked if I could do anything to bring it down. "No." Was the answer. She then followed, in the most condescending tone, with "if you want to look at other companies go ahead, but I beat the pants off Allstate every day." I hadn't mentioned switching to her. She had just given me the green light to do it though. Fast forward to now. I followed her advice and checked in with Allstate. I now have better coverage for nearly $50 less per month and an agent who actually cares. 5 stars on the advice, PJ, it's much appreciated by Allstate. True to form they also bungled my cancellation, telling me I would get a refund when I was actually going to owe them for a few days. No big deal other than planning purposes on my end but they can't get their info straight over there so why trust them with your insurance needs? And good luck when you call in needing to cancel. As soon as I made it clear that they couldn't keep me their tone changed from friendly to "fine we don't want you anyways" in a heartbeat. You could probably find a better agent by pulling names out of a hat.
  August 19, 2017

  by Daniel Megli

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About PJ Johnson - State Farm Insurance Agent in North Charleston